Bas8 Privacy Policy — How Your Data Is Protected

1 Introduction & Scope

Bas8 (referred to as "we", "us", or "the platform") takes the privacy of its users seriously. This Privacy Policy explains what information we collect when you use the bas8 website (bas8.org) or mobile application, and how that information is used.

This Privacy Policy applies to all registered members, guest users, and anyone who interacts with any bas8 service. By using the platform, you consent to this Privacy Policy.

Our Privacy Policy is aligned with the General Data Protection Regulation (GDPR) and applicable local data protection laws. We are committed to protecting your information at bas8 — not merely as a legal obligation, but as a reflection of our values.

2 What Information We Collect

Bas8 only collects information that is strictly necessary to deliver platform services, meet legal obligations, and maintain a safe environment. Under our Privacy Policy, we collect the following types of information:

We do not collect any additional information without your consent. Information received from third-party sources (such as payment providers or identity verification services) is used solely to verify and cross-reference your account details.

3 How We Use Your Information

Bas8 uses collected information for specific, limited purposes. Our Privacy Policy ensures your data is never misused. Your information is used for the following reasons:

• Account management: Identity information is used for registration, login, and profile updates.
• Service Delivery: Your gaming activity data is analyzed to personalize your betting and gaming experience.
• Financial transactions: Payment information is used to securely process deposits and withdrawals.
• Legal compliance: Identity and financial information is used to comply with KYC, AML (Anti-Money Laundering), and applicable regulations.
• Security Verification: Technical data is monitored to detect and prevent fraud, hacking, and unauthorized access.
• Customer Service: Your contact information is used to provide fast and effective resolution of your complaints and queries.
• Responsible Gaming: Gaming behavior is analyzed to identify at-risk players and provide timely support.
• Promotions & Offers: To inform you of relevant bonuses and offers tailored to your preferences (only with your consent).

4 Data Sharing & Disclosure Policy

Bas8 shares your information with third parties only under strictly controlled circumstances. Our Privacy Policy ensures that every instance of sharing is grounded in a specific legal basis.

• Payment Provider: Only the information necessary to complete transactions is shared with payment partners such as Mobile Banking, Nagad, Rocket, and banks.
• KYC verification provider: Identity document details may be shared with licensed third parties for identity verification.
• Law enforcement agencies: We are legally required to disclose relevant data upon receipt of a valid court order or official government directive.
• Technology Partners: Software providers and cloud service operators used to run the platform may access limited data under confidentiality agreements.
• Game Provider: Live Casino and slots game operators receive only gaming activity data — not personal identification details.

Outside of the above circumstances, your information is not shared with any third party. All our partner organizations are bound by strict data protection agreements.

5 Cookies & Tracking Technologies

The bas8 website and application use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential cookies: Login sessions and security tokens are essential — the platform cannot function without them.
• Functional cookies: Used to remember language preferences and display settings.
• Analytics Cookies: To understand which parts of the site are used most — no personally identifiable information is collected.
• Security Cookies: To detect the use of multiple devices on a single account.

You can disable non-essential cookies through your browser settings, though some platform features may become limited as a result. bas8 does not use third-party advertising cookies.

6 Data Security Measures

Bas8 uses industry-leading security technologies to protect your data. This section of the Privacy Policy describes our technical and organizational safeguards.

• SSL/TLS encryption (256-bit): All data transmitted between your browser and our servers is encrypted.
• Database Encryption: All stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Regular Security Audits: Regular penetration testing conducted by independent cybersecurity experts.
• Restricted Access: Only authorized personnel can access specific data — every access is logged.
• Firewall & DDoS Protection: Our infrastructure is actively protected against cyber attacks.

In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours, as required by applicable law.

7 Data Retention Period

Bas8 retains your information only for as long as necessary. Retention periods under this Privacy Policy depend on the type of data and applicable legal requirements.

• Account information: For the full duration the account is active, and for a minimum of 5 years after closure (as required by law).
• Financial transaction records: Up to 7 years under Anti-Money Laundering laws.
• KYC documents: Up to 5 years after account closure, as required by regulatory authorities.
• Gaming Logs: 2 years for security and dispute resolution.
• Customer Service Records: 3 years after last contact.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely and permanently deleted or anonymized.

8 Your Data Rights

The bas8 Privacy Policy gives you full control over your personal information. You have the following rights:

To exercise any of your rights [email protected]-. We will respond within 30 days. Please note that in some cases, legal obligations may prevent us from fulfilling a request in full.

9 Minor's Privacy

Bas8 is strictly not intended for anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect or process personal information from minors.

• Age verification is required at the time of registration.
• If an underage account is identified, it will be immediately suspended and all associated data will be deleted.
• Parents or guardians can report suspected underage registrations to us.

10 Policy Changes & Updates

Bas8 may update this Privacy Policy from time to time. Revisions may be necessary due to legal changes, new services, or security improvements. We commit to notifying you of any significant changes to the Privacy Policy.

• For significant changes, a notification will be sent to your registered email address.
• The date of any changes will be clearly displayed at the top of the page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• Previous versions are available upon request.

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at any time. Our Data Protection team is ready to respond to every enquiry.